Privacy Policy

Effective Date: December 29, 2025

1. Introduction

Infuze Electrical ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website or use our services and tell you about your privacy rights and how the law protects you.

2. The Data We Collect About You

Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data: includes first name, maiden name, last name, username or similar identifier
• Contact Data: includes billing address, delivery address, email address and telephone numbers
• Financial Data: includes bank account and payment card details
• Transaction Data: includes details about payments to and from you and other details of products and services you have purchased from us
• Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website
• Usage Data: includes information about how you use our website, products and services

3. How We Collect Your Personal Data

We use different methods to collect data from and about you including through:

• Direct interactions: You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise
• Automated technologies: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns
• Third parties: We may receive personal data about you from various third parties as set out below

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To provide electrical services you have requested
• To manage our relationship with you
• To comply with legal obligations
• To protect your vital interests

5. Data Sharing

We may have to share your personal data with the parties set out below for the purposes set out in the table above:

• Professional advisers including lawyers, bankers, auditors and insurers
• HM Revenue & Customs, regulators and other authorities
• Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data
• Request correction of your personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Right to withdraw consent

9. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us: